Communication Skills

$10.00 = 1yr access & certificate

This online communication skills course provides the knowledge needed to communicate effectively. 

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In todays competitive business world, have effective communication skills is vital is core skill in nearly every successful career. 

Without doubt,  communication skills are the foundation upon which many companies and careers are built and a crucial component of lasting success.  Therefore taking time to understand how to develop your communication skills is a worthwhile investment.  

By providing an understanding of the fundamentals of communication, this course aims to provide learners with knowledge needed to achieve lasting improvements in communication.    

Communication Skills Course Learning Outcomes

| Why effective communication is important

| What are verbal, nonverbal, and paraverbal communication

| The importance of congruent verbal, nonverbal and paraverbal communication

| Sending clear concise messages

| Tips to hear and correctly understand messages someone sends you

Course Content

Section 1 | Sending Messages

Verbal Messages

Nonverbal Messages

Paraverbal Messages

The Importance of Consistency

Section 2 | Receiving Messages


Giving Full Physical Attention to the Speaker

Being Aware of Speakers Nonverbal Messages

Paying Attention to the Words and Feelings

Reflective Listening Skills

Additional Verbal Communication Tools

Section 3 | Barriers to Effective Communication

Verbal Barriers

Nonverbal Communication Barriers

Ideal For

Anyone who regularly deals with people in their day to day work and would like to improve relationships through better communication skills.

CertificationCommunication skills certificate

| Achieve 80% or more in the short final assessment

| Certificate will be automatically emailed

| Option to retake if required


Benefits of echo3education Communication Skills course

| Accelerated Learning – 30 minutes

| Summative knowledge checks

| Engaging content

| Instant digital certificate on successful completion of final assessment

| 12 months unlimited access to content

| Complementary training record back-up from echo3education | +44 131 661 8253

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